Patients wishing to speak to a clinician can ring each morning from 8.30am depending on availability - (Garden Street) 028 796 31277 or (Bellaghy) 028 79386228.  

We operate a telephone triage appointment system at present.  If a doctor feels you need to be seen they will offer you an appointment to come into surgery. When our telephone appointment slots are fully booked and the patient feels it’s urgent, we will book patient into an emergency slot.

We try to encourage our patients to be punctual and keep any appointments.

Requests for non-urgent home visits should be made as early in the day as possible by telephoning the surgery and giving details to the receptionist.  Urgent and out of hours requests for visits can be made by phoning (Garden Street) 028 796 31277 or (Bellaghy) 028 79386228.  

Our practice is a training practice for the purpose of the Medical Practitioners Vocational Training regulations. This means that on occasions we may have another doctor, who is fully qualified but training for general practice, working in the practice for twelve months. The receptionist will inform you of this if you make an appointment with the doctor.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery

We may contact you by text message to request more information or send you information links.

If delayed or unable to attend, please contact the practice at the earliest opportunity otherwise this can inconvenience the doctors and other patients.

To cancel your appointment:

• phone us on (Garden Street) 028 796 31277 or (Bellaghy) 028 79386228
• reply CANCEL to your appointment reminder text message

When the surgeries are closed, the doctors in the practice provide cover on a rota basis with Dalriada Urgent Care -contact can be made by phoning 028 25663500.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs